(Last Updated : 15 March 2007)
Cubinet Interactive Sdn. Bhd. and its affiliate companies (collectively "Cubinet") respect the privacy of its online visitors and users and recognize the importance of providing a secure environment for them. We have adopted a site-wide Online Privacy Policy that guides how we collect, store, and use the information you provide us. This Privacy Policy details how Cubinet safeguards the privacy of its online visitors and does not apply to information that may be collected by Cubinet off-line. Please note that when you link to other sites from a Cubinet website such as Cubizone.com, this Privacy Policy does not apply to, and cannot control the activities on, those other sites. To protect your privacy, we have implemented security initiatives and practices on all of our websites. This Online Privacy Policy was created and implemented to meet established online information collection and use practices. This Privacy Policy will tell you:
If you have any questions, complaints, or comments regarding our privacy policy statement or policies, please contact our Privacy Policy Administrator at privacy@Cubinet.com.
1) What kind of personal information we collect?
Cubinet only collects personal information on a voluntary basis. If an online visitor submits information to Cubinet, it will usually take the form of either: (1) registration for an online game account or game participation, (2) the purchase of goods or services though our online stores, (3) message boards/forum registration or use, (4) contest and event registrations, (5) consumer complaints, (6) online/email surveys, and/or (7) newsletters. Personal information collected may include your name, IC/Passport number, gender, birth date, mailing address, phone number(s), and/or e-mail address. We do not require this information to use our products or gain access to our sites, however, you will not be able to utilize many features that require registration, receive materials such as newsletters and rewards items unless such information is provided.
Visitors purchasing products or services through our online stores will be required to provide additional information such as a valid credit card number, expiration date, and shipping and billing addresses. This information is provided to the third-party payment gateway that is utilized for online payment.
Please note that, depending on the Cubinet site that you are visiting, many of the activities listed above may not be available and, as such, personal information may not be collected.
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2) What other types of information we collect?
For some activities such as registration for a game account, we may ask you to create a username and password and/or to provide other, non-personal information such as your nickname, date of birth, gender, and/or other preferences; and, combine such information with your personal information. In addition, your web browser or client software may transmit certain geographic information or information regarding your computer (capabilities, etc.) to Cubinet. Cubinet may use this information to generate aggregate statistics about our user community and may provide such information to advertisers and/or our partners. In addition, Cubinet may use such information for security, system integrity (the prevention of hacking, cheats, etc.), or enforcement purposes.
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3) How this information may be used?
The personal information you provide Cubinet will allow us to fulfill your product or service order; alert you of new products or services, features, or enhancements; handle/route your customer service questions or issues; and/or notify you of contests, promotions, or special events and offers. Cubinet may enhance or merge the personal information collected at a Cubinet site with data from third parties. Cubinet may also provide your personal information to other companies or organizations that offer products or services that may be of interest to you.
We may also use your personal information for internal marketing, profiling, or demographic purposes, so we can adapt our products and services to better suit your needs. We do this to better understand and serve our customers.
*Please be advised that personal information submitted by individuals acting solely in a business capacity (e.g., personal information contained in job applicant's resume) is not subject to the uses set forth above or to any other practices stated in this Privacy Policy.
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4) Which sites does this Online Privacy Policy apply to?
When you are asked for information while on a Cubinet site, you are sharing that information with Cubinet, its parent, and its various affiliates and sister companies, unless specifically stated otherwise. As a result of this sharing, you may receive communications from any of Cubinet's affiliates. In addition, some services are provided in conjunction with partner companies. If your personal information is being collected by another company other than Cubinet, you will be notified at the time the information is collected.
Please be aware that we cannot control the activities of third parties to whom we provide data, and as such we cannot guarantee that they adhere to the same privacy and security procedures as Cubinet.
Please be aware that advertisers or websites with links to our sites may collect personal information about you. And remember, this Privacy Policy does not apply to, and cannot control the activities of, those other advertisers or websites.
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5) With whom may your personal information be shared?
Cubinet may need to disclose your personal information to third party vendors to fulfill product orders, rewards or prizes, to process mailings, or to process, analyze, and/or store data. We will attempt to ensure that these entities do not use your personal information for any other purpose, and that they have agreed to maintain the confidentiality, security, and integrity of the personal information they obtain from us.
We reserve the right to disclose your personal information as required by law or in special cases when we have reason to believe that disclosing such information is necessary to identify, contact, or bring legal action against you if you are violating the Terms of Service or Use Agreements for a Cubinet site or product, or may be causing injury to or interference (intentionally or unintentionally) with Cubinet's rights or property, other users of a Cubinet site or product, or anyone else who could be harmed by your activities.
As with any business, your personal information is also an asset of Cubinet and will become part of our normal business records. As such, we may also disclose your personal information to a third party if we decide to sell a line of business to that third party, so you can continue to receive service and information in connection with that line of business with as little disruption as possible. Similarly, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, your personal information may be transferred to Cubinet 's successor or assign.
Cubinet sites may also have forums and/or chat areas, where users can exchange ideas and communicate with one another. When posting to a forum or chat area, please be aware that the information is being made publicly available online and the user does so at his or her own risk.
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6) What choices do I have regarding the collection, use, and distribution of my personal information?
Cubinet allows you to control the way that we use personal identifying information that we might obtain. At the time you provide personal information, Cubinet may give you the option of declining any future offers or information about new products, promotions, or services. In addition, many of the "mailings" Cubinet may send you, such as newsletters, have procedures within them to cancel the receipt of any future mailings.
*Note to Parents
We recognize a special obligation to protect personal information about young children. We urge parents to instruct their children to never give out their real names, addresses, or phone numbers, without permission, when online. Teenagers under the age of 17 and over the age of 12 should encourage their parents to review this policy and to contact us if they would like to raise any concerns or enquire further about what this policy covers.
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7) What are browser cookies on Cubinet sites used for?
Cookies are a feature of your Web browser that allows Web sites to transfer bits of information to your computer for record-keeping purposes. A cookie stored on your computer can be used to "remember" things like your password, or that you have already registered. This allows us to speed up your future activities, saving the time you would normally spend entering information such as your password or registration. In addition, Cubinet may use cookies to retrieve user information for promotional, marketing, or security purposes.
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8) What are Internet protocol addresses?
An Internet protocol ("IP") address is the unique number assigned to your server or Internet Service Provider ("ISP"). Cubinet may track such IP addresses for system administration, to report aggregate information, site tracking, or to prevent our servers from being abused.
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9) How do you correct or review your personal information
If for any reason you are concerned with the way we are using your personal information, or would like to correct or request that we delete such personal information, please contact Cubinet Interactive’s administration via email to privacy@Cubinet.com or call +603-22876899 to talk to a customer service officer.
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10) How secure is my personal information?
Cubinet has taken steps to assure that all information collected will remain secure and in its original form, i.e. free from any alteration. As such, access to all personal information is strictly controlled. In addition, we will take reasonable steps to assure that third parties to whom we transfer any data will provide sufficient protection of personal information.
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11) What if I have a question or complaint?
If you have any questions or wish to file a complaint, please feel free to e-mail us at privacy@Cubinet.com, call us at +603-22876899.
By using this Website or any of its products or services, you signify your assent to this Privacy Policy. If you do not agree to this Privacy Policy, please do not use this site or its services. This Privacy Policy may change from time to time, so please check back periodically to ensure that you are aware of any changes. If we make a material change to this Privacy Policy, we will notify you by posting the change on this website or in this Privacy Policy and, if necessary, give you additional choices regarding such change. Your continued use of the Cubinet website will signify your acceptance of these changes.
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